Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBPMG519 Mapping and Delivery Guide
Manage project stakeholder engagement

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBPMG519 - Manage project stakeholder engagement
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to manage stakeholder relationships.It applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify and address stakeholder interests
  • Identify stakeholders relevant to project objectives
  • Segment stakeholder interests and determine forms of engagement
  • Consider interests of stakeholders when considering and advising on project management issues
  • Identify and implement actions to address differing interests where required
       
Element: Manage effective stakeholder engagement
  • Support development of team members’ interpersonal skills in effective stakeholder engagement
  • Distribute team work effectively to ensure defined project roles are followed
  • Identify and clarify stakeholder behavioural expectations, where required
  • Openly lead stakeholder performance reviews
  • Identify and address individual development needs and opportunities to support stakeholder engagement
       
Element: Manage stakeholder communications
  • Determine and document stakeholder communication needs
  • Ensure relevant stakeholders agree to communication method, content and timing of engagement
  • Communicate information as planned and in line with authority levels, identifying and addressing variances
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and address stakeholder interests

1.1 Identify stakeholders relevant to project objectives

1.2 Segment stakeholder interests and determine forms of engagement

1.3 Consider interests of stakeholders when considering and advising on project management issues

1.4 Identify and implement actions to address differing interests where required

2. Manage effective stakeholder engagement

2.1 Support development of team members’ interpersonal skills in effective stakeholder engagement

2.2 Distribute team work effectively to ensure defined project roles are followed

2.3 Identify and clarify stakeholder behavioural expectations, where required

2.4 Openly lead stakeholder performance reviews

2.5 Identify and address individual development needs and opportunities to support stakeholder engagement

3. Manage stakeholder communications

3.1 Determine and document stakeholder communication needs

3.2 Ensure relevant stakeholders agree to communication method, content and timing of engagement

3.3 Communicate information as planned and in line with authority levels, identifying and addressing variances

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and address stakeholder interests

1.1 Identify stakeholders relevant to project objectives

1.2 Segment stakeholder interests and determine forms of engagement

1.3 Consider interests of stakeholders when considering and advising on project management issues

1.4 Identify and implement actions to address differing interests where required

2. Manage effective stakeholder engagement

2.1 Support development of team members’ interpersonal skills in effective stakeholder engagement

2.2 Distribute team work effectively to ensure defined project roles are followed

2.3 Identify and clarify stakeholder behavioural expectations, where required

2.4 Openly lead stakeholder performance reviews

2.5 Identify and address individual development needs and opportunities to support stakeholder engagement

3. Manage stakeholder communications

3.1 Determine and document stakeholder communication needs

3.2 Ensure relevant stakeholders agree to communication method, content and timing of engagement

3.3 Communicate information as planned and in line with authority levels, identifying and addressing variances

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify stakeholders relevant to project objectives 
Segment stakeholder interests and determine forms of engagement 
Consider interests of stakeholders when considering and advising on project management issues 
Identify and implement actions to address differing interests where required 
Support development of team members’ interpersonal skills in effective stakeholder engagement 
Distribute team work effectively to ensure defined project roles are followed 
Identify and clarify stakeholder behavioural expectations, where required 
Openly lead stakeholder performance reviews 
Identify and address individual development needs and opportunities to support stakeholder engagement 
Determine and document stakeholder communication needs 
Ensure relevant stakeholders agree to communication method, content and timing of engagement 
Communicate information as planned and in line with authority levels, identifying and addressing variances 

Forms

Assessment Cover Sheet

BSBPMG519 - Manage project stakeholder engagement
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBPMG519 - Manage project stakeholder engagement

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: